We are committed to ensuring customer satisfaction. Below are the terms governing our refund and return process:

1. Final Sale Upon Delivery: Once the product has been successfully delivered, refunds or returns will not be applicable under any circumstances, except as outlined below.
2. Product Non-Conformance: If the product does not match the specified description or fails to be delivered within the stipulated timeframe, you may be eligible for a refund.
3. Refund Application Timeline: Any refund request must be submitted within 24 hours from the time of order placement.
4. Processing Time for Refunds: Refunds will be processed within 7 to 10 working days from the date of approval.
5. Bank Fees: Any bank-related fees or charges associated with the refund will be borne by the buyer.

For any additional inquiries or clarification regarding this policy, please contact our support team.