Effective Date: [30-Jan-2025]

Welcome to Shop Active IT Firm. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://shop.activeitfirm.com

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing information, and payment details when you place an order.

• Account Information: If you create an account, we collect login credentials and related preferences.

• Transaction Information: Details of purchases made on our Site, including product details and purchase history.

• Technical Information: IP address, browser type, device information, operating system, and browsing behavior.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience and for analytics purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders, including shipping and payment processing.

• To manage and maintain your account.

• To provide customer support and respond to inquiries.

• To send transactional emails, promotions, and updates (you can opt out at any time).

• To analyze and improve our website, products, and services.

• To prevent fraud, security threats, and ensure legal compliance.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and IT service providers necessary for order fulfillment and website operation.

• Legal Compliance: If required by law or in response to legal requests, such as court orders or government inquiries.

• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included in the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: You may request access to your personal data and update or correct inaccuracies.

• Opt-Out: You can opt out of promotional emails by clicking the “unsubscribe” link.

• Cookie Preferences: You can manage cookies through your browser settings.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shop Active IT Firm
Email: info@activeitfirm.com
Phone: 01811638727
Address: 36, 1 T.B. Cross Rd, 9100, Khulna, Bangladesh